FAQs
Location FAQs
Is Castle close to universities and public transport?
Castle is positioned in a convenient location close to major universities, public transport links, shopping and everyday essentials making commuting and daily life simple.
Can international students apply?
Absolutely. Castle welcomes both domestic and international students. Our team understands that moving to a new city (or country) can feel overwhelming, and we aim to make the process smooth and supportive.
What makes Castle different from other student accommodation?
Are there shops and supermarkets nearby?
Are there cafes and restaurants within walking distance?
Yes. There are a range of cafes, takeaway options and casual dining spots nearby perfect for study breaks or catching up with friends.
Are medical centres and pharmacies nearby?
Yes. GP clinics, pharmacies and allied health services are located within a short distance, providing convenient access to healthcare if needed.
What makes this location ideal for students?
The location combines convenience, connectivity and a quieter residential feel. You’re close enough to everything you need without feeling like you’re living in the middle of the hustle.
Accommodation FAQs
What is included in my apartment?
Each apartment is fully furnished and move-in ready. This typically includes a bed, mattress, study desk and chair, storage, lounge seating, dining setting, and a fully equipped kitchenette with essential appliances. You won’t need to purchase large furniture items simply bring your personal belongings and settle in.
Are utilities included in the rent?
In most cases, utilities such as water, internet and electricity are included or capped within your rental agreement. Internet access is also typically provided. Specific inclusions are outlined clearly in your lease so there are no surprises.
How secure is the building?
How long are the lease terms?
Lease terms typically align with university semesters, with options for longer stays where available. Flexible arrangements may be possible depending on availability and timing.
Is there on-site management?
Yes. Our team is responsive and approachable, helping residents with enquiries, maintenance requests and general support throughout their stay.
Are guests allowed?
Guests are permitted under reasonable conditions. We encourage respectful living and ask that residents consider neighbours and shared spaces. Specific guest policies are outlined in your agreement.
Are pets allowed?
Student accommodation environments generally do not allow pets due to building and shared living considerations. Please contact management if you have specific circumstances that require discussion.
Is there parking available?
Parking availability depends on your room type and current capacity. If parking is important to you, we recommend discussing this during your enquiry.
What happens if something needs maintenance?
We have a straightforward maintenance request process. If something needs attention, simply notify management and we will organise prompt repairs to keep your apartment comfortable and functional.